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not that any of them will read this, but
Dec. 3rd, 2008 08:13 pmI hate people who call back in the hopes of getting a different answer. We are not trying to pull one over on them.
We have been booked for the week of the Inauguration (of President Barack Hussein Obama!!!!) since basically two days after Election Day.
Today, a woman who has a group of 100 called, because in trying to make a reservation, she was unable to secure one. Because we are booked. Completely booked. This was explained to her by The Enforcer, but she was apparently unsatisfied, and asked why we couldn't open early. Even if we did, it wouldn't help her, because she has too many people for a group tour. So, for whatever reason, she called back about 30 seconds after The Enforcer relayed the story, and our VUA wanted to transfer her up. He almost transferred her to the Boss, but I was like "um, no, we DO NOT need the 'open early' idea put in her head" so I took the call instead. And very kindly explained that we were booked, that we've been booked for a month, and that no, we can't open early, but she is welcome to come to the site and view the film and hear the talks and walk the grounds. I didn't get to the part about how going over a certain number of visitors is bad for The House, I started with the "it would be dark" theory (seriously, a month after Winter Solstice is not the season of long days)
Also, we are getting new STEPs in Jan which is made of awesome and win, because they are Museum Ed people and I met them today and they are VERY excited to work at Cedar Hill. And additional staff (esp. on weekends) is sorely needed. They went on my tour today along with this couple who had a reservation, and they pointed out the pillowcases in Fred's room, which say "Two's company, three's a crowd" (and were embroidered by his second wife). This led (somehow) to a comment about "Three's a crowd, but five is a group" (there were four people on the tour, plus me is five). I couldn't not make it dirty, and it sounded like a very Capt. Jack Harkness thing to say.
We have been booked for the week of the Inauguration (of President Barack Hussein Obama!!!!) since basically two days after Election Day.
Today, a woman who has a group of 100 called, because in trying to make a reservation, she was unable to secure one. Because we are booked. Completely booked. This was explained to her by The Enforcer, but she was apparently unsatisfied, and asked why we couldn't open early. Even if we did, it wouldn't help her, because she has too many people for a group tour. So, for whatever reason, she called back about 30 seconds after The Enforcer relayed the story, and our VUA wanted to transfer her up. He almost transferred her to the Boss, but I was like "um, no, we DO NOT need the 'open early' idea put in her head" so I took the call instead. And very kindly explained that we were booked, that we've been booked for a month, and that no, we can't open early, but she is welcome to come to the site and view the film and hear the talks and walk the grounds. I didn't get to the part about how going over a certain number of visitors is bad for The House, I started with the "it would be dark" theory (seriously, a month after Winter Solstice is not the season of long days)
Also, we are getting new STEPs in Jan which is made of awesome and win, because they are Museum Ed people and I met them today and they are VERY excited to work at Cedar Hill. And additional staff (esp. on weekends) is sorely needed. They went on my tour today along with this couple who had a reservation, and they pointed out the pillowcases in Fred's room, which say "Two's company, three's a crowd" (and were embroidered by his second wife). This led (somehow) to a comment about "Three's a crowd, but five is a group" (there were four people on the tour, plus me is five). I couldn't not make it dirty, and it sounded like a very Capt. Jack Harkness thing to say.
